This project tackles the improvement of Treat and Release (T&R) patients’ follow-up care. These patients are those deemed well enough to be discharged from the emergency department (ED) after their assessment, but asked to return in 12 to 72 hours for follow-up care. The main issues for this subset of patients are:
- Poorly documented/no documented plan for patient care returning for T&R purposes (e.g., imaging, medication, clinical reassessment).
- Charts are missing (no consistent way of keeping them for the next visit), and are not available to the health care provider (HCP) that is providing follow-up care. This limits the ability of the follow-up health-care provider (HCP) to complete the care plan for the patient and often means starting over with a complete assessment.
|Project lead||Victoria Woolner|
|Team members||Lindsay George, Jackie De Leon, Sahand Ensafi|
|Term of project||April-June 2017|